The worst user interface you’ve ever seen . . .
It’s arcane. It’s insane. Tucked away inside of a bathroom in a Baltimore area federal building is the worst user interface I’ve ever seen. It happens to be the user interface for a door lock.
Some of the more tragicomic features of the design:
- It utterly shatters the users’ expectations of how to lock a door
- It utterly shatters the users’ expectations of how to use a light switch
- I hope nobody with a visual impairment uses this bathroom
- I hope nobody with low reading skills uses this bathroom
- I hope no unobservant people use this bathroom
- Easily anticipated user behavior (forgetting to turn off the switch) leads to a big problem (unusable bathroom)
- If the problem occurs, the directions for how to resolve it will be locked inside the bathroom, safe from those who need them
- The “Locked” position is designated with a sticker that is obviously soon to peel off
You can’t make this stuff up . . .